Answers to our most frequently asked questions. If you don't find yours, message us on WhatsApp: we reply Monday to Friday, from 9:00 AM to 7:00 PM.
Why choose the Complete Ritual instead of a single Elixir?
Each Elixir works on a specific area, but shares the same botanical base with the other two: the rosehip, jojoba, and argan oils that nourish the face are the same ones that, in the Hair, Lash & Brow Elixir, strengthen the hair bulb and follicle. Using them together doesn't mean combining three different products, but applying the same active formula to the face, body, eyelashes, and hair in a single daily gesture — the texture absorbs in the same way, the scent is consistent, and the ritual is completed in a few minutes morning and evening. It's the difference between taking care of one part of yourself and taking care of your whole self.
What is the difference between the three Elixirs?
- Anti-Age Face Elixir Oil (15 ml) — concentrated face infusion based on Rosa Moschata Seed Oil, Simmondsia Chinensis (jojoba), Argania Spinosa Kernel Oil (argan), and Pouteria Sapota Seed Oil, with Nannochloropsis Oceanica extract: deeply nourishes, firms, and restores radiance to the face and neck. Used with a dropper, 2-3 drops per application.
- Body Illuminating Elixir Oil (100 ml) — regenerating body infusion with Cannabis Sativa Seed Oil, Crambe Abyssinica, flaxseed oil, and essential oils of sweet orange and grapefruit: the synergy of CBD and citrus works on skin elasticity and radiance, with a more fluid texture designed for large body surfaces.
- Hair, Brows & Lashes Elixir Oil (30 ml) — same botanical base as the Anti-Age Face Elixir (rosehip, jojoba, argan), but formulated to be applied as a pre-shampoo treatment on lengths and scalp, or with a small applicator on eyelashes and eyebrows, to strengthen and thicken them over time.
Three different concentrations of the same botanical philosophy, each calibrated to its intended area.
Can I use the three products together?
Absolutely, yes, they are formulated to complement each other: the recommended order is hair, eyelashes and eyebrows, then face, then body, to allow each texture to breathe before the next.
Is the Complete Ritual more cost-effective than buying individually?
Yes. Purchasing the three Elixirs together in the Complete Ritual offers savings compared to the price of the three products purchased individually, and also includes the gift packaging designed for the unboxing experience. It is the most natural choice for those who want to cover face, body, eyelashes, and hair from the first purchase, without having to choose where to start.
FAQ - Frequently Asked Questions
Are the oils greasy? No. The textures are silky and light, designed to absorb. The secret is the dosage: 2-3 drops for face and neck, a small amount for the body. For hair, the infusion is used as a pre-shampoo treatment and rinsed off.
Can I use the three products together? Yes, they are designed to be used together. The recommended order is: hair, eyelashes and eyebrows, then face, then body.
How long does it take to see results? For face and body, skin appears softer, more nourished and radiant from the first applications. For hair, eyelashes and eyebrows, the first results are noticeable after several weeks of consistent use.
Can I use them with other treatments? Yes. They can be easily integrated into an existing routine.
Are they suitable for sensitive skin? Yes, they are formulated to be used on sensitive skin. As with any cosmetic, if irritation occurs, discontinue use.
Are they suitable for men? Yes, all three are unisex.
Are there any age limits? The products are recommended for adults. The Hair, Lash & Brow Infusion is suitable for all ages.
Can I use them during pregnancy or breastfeeding? These are cosmetic products for external use. During pregnancy and breastfeeding, we still recommend showing the INCI to your doctor before use.
Are they vegan and cruelty-free? Yes, all three. And dermatologically tested.
Do they contain silicones, parabens, sulfates, or alcohol? No, none of them.
Does the CBD in the body oil have psychoactive effects? No. It is a cosmetic ingredient used for external application.
Where are they produced? Entirely in Italy, by COSMESI ITALIA s.n.c., Viale Piceno 137/P – 61032 Fano (PU) – ITALY, in a professional cosmetic laboratory according to European quality standards.
How long does a bottle last? With regular use, approximately 1-2 months. After opening, the product should preferably be consumed within 12 months.
How should they be stored? In a cool, dry place, away from heat sources and direct light.
Is the packaging recyclable? Yes, the glass bottle is recyclable.
How long does shipping take? Within 1 business day. Products are always ready, not made to order.
Which couriers do you use? DHL and Poste Italiane.
Do I receive tracking? Yes, and you will also receive shipping update notifications.
How much does shipping cost? The cost is calculated at checkout and varies based on the destination country.
How does the product arrive? In careful and protective packaging — premium, sustainable, and minimalist. It is suitable for gifting as is.
Can I include a personalized message? Yes, upon request.
What if the package arrives damaged or doesn't arrive? Please notify us as soon as possible: in case of loss, we will open an investigation with the courier; in case of damage, we ask you to inform us immediately with photos.
Which payment methods do you accept? Credit cards, PayPal, and bank transfer.
Can I make a return? You have 14 days from receipt to exercise the right of withdrawal for intact, unopened products with the seal intact. For hygienic reasons, we cannot accept returns of open products or products with a removed seal. Return shipping costs are borne by the customer.
Who is behind Patricia Gilbert Mixture of Natural Oils? Patricia Gilbert, founder, with over ten years of experience in the beauty and aesthetic sector in direct contact with people.
Do you also sell to professionals and stores? Yes.
Do the prices on the website include VAT? Yes.
Is gift packaging included for all orders or only for the Complete Ritual? Only with the complete ritual
Note on images Some photographs with models on the website are generated with artificial intelligence for illustrative purposes. They do not portray real people: these are images created to convey the brand's atmosphere and style.